NEWS
The Eswatini Royal Insurance Corporation (ESRIC) has launched its brand new mobile application, dubbed the ESRIC App.
This innovative App is designed to empower ESRIC clients with greater control and accessibility to their insurance policies. According to a statement issued by the corporation, the ESRIC App offers a secure and convenient platform for clients to manage and understand their coverage, representing a significant step forward in ESRIC's digitalisation strategy and commitment to prioritizing customer service convenience.
ESRIC General Manager Zama Ngcobo expressed excitement to introduce the ESRIC App as a valuable tool for their clients."Our mission is to provide exceptional service and peace of mind, and this app is a powerful symbol of our unwavering commitment to putting our clients first. By placing policy information directly at their fingertips, we are empowering them to make informed insurance decisions and access our services with ease and security," said Ngcobo.
The ESRIC general manager further highlighted that "the ESRIC App will be developed and improved continuously to match clients' needs."We encourage our clients to utilize the feedback function system on the ESRIC App to offer suggestions on how the ESRIC App can be further enhanced for their improved experience," said Ngcobo.
Once the ESRIC App is downloaded, the user will be required to create a profile using a combination of either an email or cell phone number and a unique password. More information has been uploaded on the ESRIC website to further guide clients on the process.
The ESRIC App offers a multitude of features to enhance client convenience, including a 360-Degree policy view which gives clients the ability to access a comprehensive overview of all your ESRIC insurance policies in one place. It further provides policy summaries that enable ESRIC clients to gain a clear and concise understanding of their coverage details. ESRIC clients can further apply for loans directly through the app, request quotes for life and non-life insurance products, register your claims quickly and easily while making secure payments towards their premiums or loans via MTN MoMo.
Furthermore, ESRIC clients can provide feedback on your ESRIC experience and conveniently upload Know Your Client (KYC) documents through the APP. Downloading the ESRIC App is simple. It's available for free on both the Google Play Store and the App Store. Once downloaded, users can create a profile using their email address or phone number along with a unique password.
For further guidance on the registration process, visit the ESRIC website where additional information is available. For further assistance with the ESRIC App, clients can contact the Customer Service Departments on 76026363 or 76026464 or email customerservice@sric.sz